Frequently Asked Questions
Find answers to some of the most common questions about Niche Craft, our products, orders, and shopping experience.
What products does Niche Craft offer?
Niche Craft offers thoughtfully selected pieces designed to add beauty, character, and meaning to your space.
You can explore our complete collection through the Shop Our Collection page.
How can I place an order?
Browse our collection, select the product you'd like to purchase, and add it to your cart. You can then proceed through the Shopify checkout to complete your order.
How can I contact Niche Craft?
You can contact us through our Contact Us page.
For order-related questions, please include your order number so we can assist you more efficiently.
How can I check my order status?
Once your order has been processed and shipped, tracking information will be provided when available.
If you need help with an order, contact us and include your order number.
How long does delivery take?
Delivery times can vary depending on the destination and order processing.
Please refer to our Shipping Policy for the latest delivery information.
Can I return or exchange my order?
Returns and exchanges are subject to our Return & Refund Policy.
Please review the policy before placing your order for complete details about eligibility and the return process.
What should I do if my order arrives damaged or incorrect?
If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible with your order details and relevant photos.
Our team will review the issue and guide you through the next steps.
Do you offer international shipping?
Shipping availability depends on the destinations currently supported by Niche Craft.
Please check our Shipping Policy or contact us before placing an order if you have questions about delivery to your location.
Where can I find your policies?
You can find our:
- Shipping Policy
- Return & Refund Policy
- Privacy Policy
- Terms of Service
in the footer of our website.